Your privacy is our priority. This document transparently explains how jp368 collects, uses, stores, and protects your personal information — because your trust is the foundation of everything we do.
JP368 values the privacy of every user on our platform. This Privacy Policy has been established to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards for personal information protection.
When you register, log in, or simply browse the JP368 website, you are trusting us to handle your personal information with the utmost care. We do not take this responsibility lightly. Every data-related decision is made with your interests and security as the top priority.
This document clearly explains the types of information we collect, the purposes for which it is used, how long it is retained, and the rights you hold as a data subject. We encourage you to read this Privacy Policy in full and to contact us if any section is unclear.
Note: This Privacy Policy applies to all JP368 services including our website, mobile app, and all official communication channels. It should be read together with Terms and Conditions us.
JP368 collects personal information from various sources, both directly and indirectly. The following are the categories of information we collect and their respective purposes:
| Data Categories | Example Information | Collection Method |
|---|---|---|
| Identification Information | Full name, date of birth, MyKad/passport number | Registration form, KYC process |
| Contact Information | Email address, phone number, residential address | Registration form, profile updates |
| Financial Information | Bank account number, digital wallet information, transaction records | Deposit and Withdrawal Process |
| Platform Usage Data | Game history, account balance, and login activity | Automatically generated during use |
| Technical Data | IP address, browser type, operating system, general location | Cookies and tracking technologies |
| Communications | Support chat records, emails, and feedback | Interactions with our support team |
We only collect information that is reasonably necessary for the stated purposes. JP368 does not collect sensitive data such as medical information, religious beliefs, or political views unless required by law.
Collected information is used responsibly for the following purposes:
Our Commitment: JP368 will not use your personal data for third-party advertising purposes or sell your profile to any external company without your explicit consent.
JP368 invests seriously in cybersecurity infrastructure to ensure your data is always protected. All personal and financial information is stored on servers secured with 256-bit SSL encryption — the same standard used by leading banking institutions worldwide.
Security measures we have implemented:
In terms of retention period, JP368 retains transaction records and KYC information for a minimum of 5 years after account closure to meet anti-money laundering legal requirements. Data that is no longer needed will be securely deleted or anonymised.
While we take all reasonable precautions, no digital system can be guaranteed 100% free from threats. We encourage you to play your part in protecting your account by using a strong password and never sharing your login credentials.
JP368 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, there are limited situations where data sharing is necessary and legally permissible:
All third parties working with jp368 are required to comply with strict data protection standards and sign a data processing agreement. They are only permitted to use the data for the specified purposes.
JP368 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You may manage or delete cookies at any time through your internet browser settings. However, disabling essential cookies may affect certain functions on the JP368 platform. Continued use of our platform is considered consent to the use of cookies as described above.
As a jp368 user and data subject under Malaysia's PDPA, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information JP368 holds about you at any time.
If your information is inaccurate or out of date, you have the right to request an immediate correction.
You may request the deletion of your data, subject to applicable legal data retention requirements.
You have the right to object to the processing of your data for specific purposes such as direct marketing.
You may request your data in a machine-readable format for transfer to another platform.
You may request a temporary restriction on the processing of your data under certain circumstances.
To submit any request regarding your privacy rights, please email us at [email protected] by stating your request type and account number. We will respond within 14 working days.
JP368 is a betting platform open exclusively to individuals aged 18 years and above. We do not intentionally collect or store any personal information from individuals under the age of 18.
If we determine that information belonging to an individual under the age of 18 has been collected without our knowledge, we will take immediate action to delete that information and close the account in question. Any wins or balance in that account will be forfeited.
Parents and guardians who believe their child may have registered on JP368 are requested to contact us immediately at [email protected].
The JP368 platform may contain references or links to websites of third-party game service providers. This Privacy Policy applies solely to the JP368 platform and does not cover the privacy practices of those external websites.
JP368 is not responsible for the content, privacy policies, or security practices of any third-party websites or services. We recommend that you read the Privacy Policy of each platform you visit separately.
JP368 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant factors. The latest version will always be displayed on this page along with its effective date.
In the event of significant amendments, we will endeavour to notify you via in-platform notifications or your registered email at least 7 days before the changes take effect. Continued use of the platform after the effective date constitutes your acceptance of those changes.
We encourage you to review this page regularly. The change history of our Privacy Policy is available upon request — contact us at [email protected].
If you have any questions, concerns, or complaints regarding how JP368 handles your personal data, our Data Protection Officer (DPO) team is ready to assist. We are committed to addressing every enquiry seriously and thoroughly.
If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body in your jurisdiction.
For frequently asked questions about privacy and account security, you may also refer to our FAQ page, which contains answers to a wide range of common enquiries.
We go beyond legal compliance — we genuinely care about the security of your information.
Your data is protected with the same 256-bit SSL encryption used by Malaysia's largest banking institutions. Every piece of information transmitted is fully secured.
Jp368's identity verification process is carried out through a licensed KYC provider. Your identification documents are processed securely and are never stored without encryption.
JP368 has never and will never sell your personal information to advertisers or third-party companies. Your data belongs to you — it is not our business commodity.
Through your account settings, you can manage your privacy preferences, cookies, and marketing communications at any time — without needing to contact customer support.
Jp368's systems undergo regular independent security audits by third-party cybersecurity experts, ensuring our data protection standards are always up to date.
The JP368 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a Malaysian user are fully protected.